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How can we help you?

How long do I have to wait for my Payconiq merchant account to be activated?

Can I accept payments both in my store and when I’m on the go?

Can I also send a payment request to my customer?

Can I have incoming Payconiq payments grouped?

Can I receive extra promotional material?

Can I retrieve a copy of my invoice?

Changing my bank account number (IBAN)

Changing my contact details

Changing your logo, store details or company details.

Help, I don’t have an UBO! What now?

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