I did not receive the verification code via email during the installation procedure. What happens now?

During the installation process, you will be asked to enter your email address. You will then receive a code via mail to confirm your e-mail address.  

You will immediately receive the code via mail; which is valid for 15 minutes. 

If you still haven’t received the code after 15 minutes? 

  1. Check to make sure you have entered the correct e-mail address. Then, if you have still not received the code, check your spam inbox or in the junk email folder. 
  2. Do we send the code to an old email address to which you no longer have access to? Then send us an email with your name, mobile phone and old email address to support@payconiq.be

Tap 'E-mail message not received?' to receive a new code.   

If you still didn’t receive a verification code via e-mail, then send us an e-mail with your name, mobile phone number and a description of your problem to support@payconiq.be. We will look together with you to find a solution. 

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