Sometimes I can’t select a card when I’m conducting a transaction. Why is that?

With each transaction, the app automatically checks to see whether you have reached the daily maximum amount for your favourite card. If this happens, a message will appear under the masked card number and you will not be able to make the payment. Solution: choose another card (you can link up to 5 different Bancontact cards from the same or different banks to the app) or cancel the transaction.

If you reach the maximum daily limit for all of the cards or the maximum daily limit allowed in the app, then you will not be able to choose any card. In which case, the app will immediately decline the transaction and an error message will be displayed.