How will I be invoiced?

At the beginning of the month, you will receive an invoice with a summary of charges for the transactions that you received in the previous month. This invoice will be sent to the e-mail address that you provided when signing your contract (this is often also the e-mail address that you use to log into the Merchant Portal). 

The charges for your transactions will then be taken out of your account 14 days after your invoice is sent, by SDD mandate or direct debit. You will find your personal reference for this mandate in the welcome e-mail you received after signing your Payconiq contract. 

If there are no Payconiq transactions from your customer in a particular month, then you will not receive an invoice. You only pay for what you use.  

On a yearly basis, the operating fee of 18 € will be invoiced to cover costs linked to a merchant account. 

For more information about charges, please contact us - it's obligation-free. 

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