How do I set up a shortcut to the Merchant Portal?
On your iPad / iPhone:
- Open the app you use to access the internet (e.g. Safari).
- Go to https://portal.payconiq.com
- Click on the Share button. You'll see a square icon with an upward-pointing arrow.
- Select “Set up Start screen”.
- Click “Add”.
On an Android tablet / smartphone:
- Open the app you use to access the internet (e.g. Chrome).
- Go to https://portal.payconiq.com.
- Click top-right on the icon with the three dots.
- Select “Add to Start screen”.
- Click Add (you might have to click twice to confirm).
On your Windows computer:
- Head to your desktop and right-click on an empty location.
- Click on New > Quick link.
- When you see ‘Enter the destination for your shortcut’, enter the following link to your Merchant Portal: https://portal.payconiq.com
- Click “Next” and choose a shortcut name.
- Click Complete.
On your Apple computer (Mac):
- Open Safari by clicking the compass icon.
- Go to https://portal.payconiq.com
- In the address bar, left-click and hold while you drag the url (the web address) to the desktop.
- Release the mouse button.
No joy? Please contact our helpdesk staff who will be happy to help.
Other FAQs
- Payconiq solution
- My Payconiq payouts
- Managing my merchant account
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Payconiq solutions for merchants
- What are the limits for receiving Payconiq payments?
- Payconiq GO | What is the API key and PPID (Product ID) and where can I find them?
- PAYCONIQ GO | How does Payconiq GO user management work?
- Where can I track the payment made via my Payconiq by Bancontact app?
- Payconiq GO | I want to create a new GO user. What do I need to do?
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
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About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- Meal voucher payments are missing from my payment statement.
- How can I track my ‘combined’ meal vouchers and Payconiq transactions?
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Operating fee
- Does the operation fee still apply when no transaction has been made?
- Is VAT included in the annual operating fee invoice of € 18?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- I received an invoice for the operating fee but I do not agree with this. How can I get a refund?
- My VAT number has changed. Why am I being charged an operating fee again?