Can I still find the name of the payer via grouped payment?
At the end of the day/week/month, do you check whether you have received all payments in your bank statement, based on each individual amount and by the name of the payer?
From now on, in your bank statement or in your banking app, you will see 1 total amount paid by the Bancontact Payconiq Company account number. As a result, the name of the payer of your transactions will no longer be visible in your bank statement or bank app. However, you can still view each individual transaction as well as the payer name and message in the Merchant Portal. Read here how to easily view your transaction overview in detail.
Other FAQs
- Payconiq solution
-
My Payconiq payouts
- Can I still find the name of the payer via grouped payment?
- When will a payment from a customer appear in my bank account?
- I have a question about my transactions. Where can I find more information?
- Which payments are bundled into a grouped payment?
- Can I have an integration with my accounting system or other administrative systems via grouped payments?
- Managing my merchant account
- Payconiq solutions for merchants
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
-
About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- Meal voucher payments are missing from my payment statement.
- Can I also accept eco, gift or consumer cheques through Payconiq?
-
Operating fee
- What is included in the yearly invoiced operating fee of 18 €?
- Who does the operating fee apply to?
- Does the operation fee still apply when no transaction has been made?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- Is VAT included in the annual operating fee invoice of € 18?
- Payconiq GO