How can I download a transaction overview in the Merchant Portal?
Follow these steps to download a transaction overview in your new Merchant Portal:
- Log in to merchant-portal.bancontact.net
- Click on 'Transaction list' in the main menu.
- Scroll to the bottom of the page and click on ‘Export transactions’.
- Select the shop, product and period for which you would like an overview and click on ‘Download’.
- The transaction overview will be sent to you by email.
Follow these steps to download a transaction overview in your old Merchant Portal:
- Log in to portal.payconiq.com.
- Click on "all transactions" in the main menu.
- If you offer multiple Payconiq solutions, you can choose between all transactions or a specific product via the dropdown menu (at the top of your screen).
- Make your selection and click on "Download" in the top right corner.
- Choose a period for which you want an overview and click confirm.
The transaction overview will be downloaded as a .csv file to your computer.
Good to know if you're using Payconiq GO:
In the Payconiq GO app or on go.payconiq.be, you can only view an overview for each logged-in user, however in the Merchant Portal, you can download a comprehensive overview.
Other FAQs
- Payconiq solution
- My Payconiq payouts
- Managing my merchant account
- Payconiq solutions for merchants
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
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About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- Meal voucher payments are missing from my payment statement.
- Can I also accept eco, gift or consumer cheques through Payconiq?
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Operating fee
- What is included in the yearly invoiced operating fee of 18 €?
- Who does the operating fee apply to?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- Does the operation fee still apply when no transaction has been made?
- Is VAT included in the annual operating fee invoice of € 18?
- Payconiq GO