Where can I track the payment made via my Payconiq by Bancontact app?
The Payconiq by Bancontact app is an app for consumers and is not suitable for receiving payments as a merchant. Its functionalities are not suitable for the reporting of transactions or the reconciliation capabilities that you require as a merchant.
If you wish to accept Payconiq without affecting your existing systems, you can use the Payconiq sticker linked to the Merchant Portal. This is the portal where you receive immediate confirmation of payment, as well as your transaction summaries. In addition, the number of transactions that you can receive in this way is unlimited.
To request the Payconiq sticker and the Merchant Portal, fill in a Merchant Contract and indicate the 'sticker' option. To use this solution, there are no activation or subscription fees to pay. However, you do pay a charge of 0.06€ per transaction, which is charged monthly by direct debit.
Other FAQs
- Payconiq solution
- My Payconiq payouts
- Managing my merchant account
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Payconiq solutions for merchants
- What are the limits for receiving Payconiq payments?
- Payconiq GO | What is the API key and PPID (Product ID) and where can I find them?
- Where can I track the payment made via my Payconiq by Bancontact app?
- PAYCONIQ GO | How does Payconiq GO user management work?
- Payconiq GO | I want to create a new GO user. What do I need to do?
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
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About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- How can you activate or ask payments with meal vouchers via Payconiq?
- Meal voucher payments are missing from my payment statement.
- How can I track my ‘combined’ meal vouchers and Payconiq transactions?
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Operating fee
- Does the operation fee still apply when no transaction has been made?
- Is VAT included in the annual operating fee invoice of € 18?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- I received an invoice for the operating fee but I do not agree with this. How can I get a refund?
- My VAT number has changed. Why am I being charged an operating fee again?