Where can I track the payment made via my Payconiq by Bancontact app?
The Payconiq by Bancontact app is an app for consumers and is not suitable for receiving payments as a merchant. Its functionalities are not suitable for the reporting of transactions or the reconciliation capabilities that you require as a merchant.
If you wish to accept Payconiq without affecting your existing systems, you can use the Payconiq sticker linked to the Merchant Portal. This is the portal where you receive immediate confirmation of payment, as well as your transaction summaries. In addition, the number of transactions that you can receive in this way is unlimited.
To request the Payconiq sticker and the Merchant Portal, fill in a Merchant Contract and indicate the 'sticker' option. To use this solution, there are no activation or subscription fees to pay. However, you do pay a charge of 0.06€ per transaction, which is charged monthly by direct debit.
Other FAQs
- Payconiq solution
- My Payconiq outgoings
- Managing my merchant account
- Payconiq solutions for merchants
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
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About meal vouchers via Payconiq
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- How does a payment with meal vouchers via Payconiq work for your client?
- Can I also accept eco, gift or consumer cheques through Payconiq?
- How can I track my ‘combined’ meal vouchers and Payconiq transactions?
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Operating fee
- As of when will the operating fee be in force?
- Does the operation fee still applies when no transactions were made?
- For who is this operating fee applicable?
- I have multiple Payconiq merchant accounts (MerchantIDs) for my business. How can I merge these accounts?
- I received an invoice for the operating fee but I do not agree with this. How can I get a refund?