Payconiq product to be discontinued in 2026 – but the app and commercial solutions will remain in use

In Belgium, Payconiq has become the market reference for fast and secure mobile payments, whether between friends or in stores. The Payconiq payment solution is very popular among merchants, with consumers required simply to scan the merchant's QR code – on a sticker, on the cash register or an invoice, online, on the payment terminal or on the merchant's smartphone. 

In 2024, European company EPI (European Payments Initiative) launched Wero: a pan-European payment solution that enables payments between friends and, in time, in stores and online. Wero is currently available for payments between friends through banking apps from Belfius, BNP Paribas Fortis, ING Belgium and KBC.

As a major player in mobile payments in Belgium, we believe it is important to evolve with the latest innovations, making them as accessible as possible for all. That is why we decided to join forces with EPI. 

Bancontact will retain its place as a strong local, ever-innovating brand and product – both in-store and online, as well as for payments between friends.  

How Payconiq is evolving

In concrete terms, this means that the Payconiq payment platform is set to transition to a Bancontact and Wero payment platform. In practice, therefore, Payconiq payments will be replaced by Bancontact and Wero payments. 

Payconiq by Bancontact is the 100% Belgian app for all mobile payments, now and into the future. The Payconiq by Bancontact app is and will remain accessible to anyone with a Belgian bank account, with customers at 19 different banks able to access the Payconiq by Bancontact app. 

By 2026, the Payconiq brand will no longer exist, to be replaced by another brand name. This means that, while the trusted payment app and popular payment solution for merchants will remain in place, it will now operate under a brand-new name. 

Coming up: 

More information for users on the Payconiq by Bancontact app

More information for merchants on a sticker solution or Payconiq GO

More information for merchants using a Payconiq payment solution at a cash register, online, on their invoices, in an app or within a closed top-up payment system

As always, ease of use, security and accessibility remain our top priorities for the Payconiq by Bancontact app and its users. That is why we are committed each and every day to guaranteeing that the app meets these priorities and why we are constantly refining Payconiq by Bancontact, from its functionality and speed to its design and ease of use.  

By 2026, the Payconiq brand will no longer exist, to be replaced by another brand name. This means that, while the trusted payment app will remain in place, it will not operate under a brand-new name. Users can continue to use the app to send and receive payments to and from friends (via a QR code or payment request – even if the friends in question are using a Belgian banking app), to pay online using Bancontact or to pay in-store using a QR code. What's more, the familiar app will continue to offer the 'Invoices' function, the option to add loyalty cards, the ability to find nearby ATMs, the ability to purchase tickets for De Lijn or NMBS/SNCB, and so on – just under a new name. 

How will I be affected by this change?

As stated earlier, we remain committed to making the Payconiq by Bancontact app as user-friendly, safe and accessible as possible. Later this year, an updated version of the app will be launched under the current name, with improved ease of use that should make mobile payments even easier than before. There will be more information on this update in the summer. 

When the name is changed in 2026, the Payconiq brand will be replaced by another name. By that time, other than the name change, nothing will change in terms of the app and its functionality. More information will follow next year. 

While the Payconiq product may be disappearing, the familiar mobile payment solution for merchants will remain in place. The familiar Payconiq products for merchants using the Payconiq sticker solution or Payconiq GO are technically set to transition to Bancontact and Wero payment solutions. While this will require a few technical changes, the transition will primarily take place in the background. If your Payconiq payment solution was provided by a third party (or your own IT department) for your cash register, invoicing or website, a small adjustment will need to be made. More information on this is provided further down this page. 

In concrete terms, Payconiq payments will be replaced by Bancontact and Wero payments via the existing QR code. Customers can continue paying as they did before by using their Payconiq by Bancontact or banking app.

What changes can my customers and I expect?

Not much. As stated earlier, while this change requires a few technical alterations, these will be hardly noticeable. Later this year, your Payconiq sticker or Payconiq GO solution will transition to Bancontact and Wero payment solutions. This change will take place automatically and in the background. Your current Payconiq QR code and the Payconiq GO app will remain the same, meaning you can continue using them as before. The only difference will be that you will be able to use the same QR codes to receive payments via Bancontact and Wero. Your customers will still be able to pay in-store via their Payconiq by Bancontact or banking app. Following this transition, your payment system will still be subject to the same pricing conditions as they are today.  

Finally, in 2026, the Payconiq name will also disappear and be replaced. On a technical level, nothing will change. It is only the marketing materials that will look different. Over time, the design of your QR code and the name of the Payconiq GO app will also change – although the QR code itself will remain the same.  

While Payconiq is set to disappear as an integrated solution, it will still be possible to receive mobile payments via an integrated cash register, online, on invoices, via an app or within a closed top-up payment system.  

By the end of this year, the Payconiq product will transition to Bancontact and Wero payment solutions. In concrete terms, Payconiq payments will be replaced by Bancontact and Wero payments using the existing QR code. Customers can continue paying as they did before by using their Payconiq by Bancontact or banking app.  

While this will involve a few technical changes, our top priority is to minimize any impact on merchants, thereby ensuring the smooth continuation of their activities.  

What changes can my customers and I expect?

Generally speaking, a small adjustment will need to be made to your payment system (changing the end-point of the API). The new developer portal, which will be shared with you and your integrator over the coming months, will clearly describe exactly how this will be done.  

Work with a third party (integrator) for your Payconiq integration? 

Your integrator will make the necessary adjustments to your system. We will be contacting integrators about this, and will keep you informed with more information over the coming months. Please also contact your integrator directly to ensure that this adjustment takes place as smoothly as possible. For any specific questions about this transition, please contact your integrator. 

Are you personally responsible for the integration of the Payconiq API into your payment solution? Are you an integrator? 

Over the coming months, you will receive specific information from us about what is expected of you, as well as a link to the updated developer portal. So be sure to keep an eye on your inbox.