Payconiq product to be discontinued in 2026 – but the app and commercial solutions will remain in use

In Belgium, Payconiq has become the market reference for fast and secure mobile payments, whether between friends or in stores. The Payconiq payment solution is very popular among merchants, with consumers required simply to scan the merchant's QR code – on a sticker, on the cash register or an invoice, online, on the payment terminal or on the merchant's smartphone. 

In 2024, European company EPI (European Payments Initiative) launched Wero: a pan-European payment solution that enables payments between friends and, in time, in stores and online. Wero is currently available for payments between friends through banking apps from Belfius, BNP Paribas Fortis, ING Belgium and KBC.

As a major player in mobile payments in Belgium, we believe it is important to evolve with the latest innovations, making them as accessible as possible for all. That is why we decided to join forces with EPI. 

Bancontact will retain its place as a strong local, ever-innovating brand and product – both in-store and online, as well as for payments between friends.  

How Payconiq is evolving

As a result, the Payconiq payment platform will transition to a Bancontact and Wero payment platform. This means that Payconiq payments will be replaced by Bancontact and Wero payments. 

Payconiq by Bancontact is the 100% Belgian app for all mobile payments, now and into the future. The Payconiq by Bancontact app is and will remain accessible to anyone with a Belgian bank account, with customers at 19 different banks able to access the Payconiq by Bancontact app. 

By 2026, the Payconiq brand will no longer exist, to be replaced by another brand name. This means that, while the trusted payment app and popular payment solution for merchants will remain in place, they will operate under a brand-new name. 

Coming up: 

More information for users on the Payconiq by Bancontact app

More information for merchants on a sticker solution or Payconiq GO

More information for merchants using a Payconiq payment solution at a cash register, online, on their invoices, in an app or within a closed top-up payment system

As always, ease of use, security and accessibility remain our top priorities for the Payconiq by Bancontact app and its users. That is why we are committed each and every day to guaranteeing that the app meets these priorities and why we are constantly refining Payconiq by Bancontact, from its functionality and speed to its design and ease of use.  

By 2026, the Payconiq brand will no longer exist, to be replaced by another brand name. This means that, while the trusted payment app will remain in place, it will operate under a brand-new name.

How will I be affected by this change?

As stated earlier, we remain committed to making the Payconiq by Bancontact app as user-friendly, safe and accessible as possible. In the summer of 2025, the app was updated with a brand-new design – which complies with the European Accessibility Act and overall makes mobile payments even easier than before. More information on the updated app can be found here.

From 8/12/2025, all Payconiq payments will be replaced with Bancontact payments in the Payconiq by Bancontact app. This replacement will have a minimal impact on the use of the app: creating and scanning QR codes between friends, scanning QR codes in physical or online stores, receiving invoices, registering your loyalty cards, purchasing transport tickets and money pots will still be available in the app.
Unfortunately, meal vouchers will no longer be available via the app, and payments between friends via the contact list will be replaced by a payment request.

In 2026, the Payconiq name and brand will no longer be used, but will be replaced by a new brand. The Payconiq by Bancontact app will also be renamed but will not change in terms of features and overall user-experience.

While the Payconiq product may be disappearing, the familiar mobile payment solution for merchants will remain in place. The Payconiq products for merchants using the Payconiq sticker solution or Payconiq GO are technically set to transition to Bancontact and Wero payment solutions. While this will require a few technical changes, the transition will primarily take place in the background. If your Payconiq payment solution was provided by a third party (or your own IT department) for your cash register, invoicing or website, a small adjustment will need to be made. More information on this is provided further down this page. 

Specifically, Payconiq payments will be replaced by Bancontact and Wero payments via the existing QR code. Customers can continue to pay in the same way as before by using their Payconiq by Bancontact or banking app.

What changes can my customers and I expect?

Not much. As stated earlier, while this change requires a few technical alterations, these will be hardly noticeable. At the end of 2025, your Payconiq sticker or Payconiq GO solution will transition to Bancontact and Wero payment solutions. This change will take place automatically and in the background. Your current Payconiq QR code and the Payconiq GO app will remain the same, meaning you can continue using them as before. The only difference will be that you will be able to use the same QR codes to receive payments via Bancontact and Wero. Your customers will still be able to pay in-store via their Payconiq by Bancontact or banking app. Following this transition, your payment system will still be subject to the same pricing conditions as it is today. 

Although you can still accept mobile payments via your updated payment platform, payments with meal vouchers via a QR code will no longer be possible. Once your account has been transferred to the new payment system, you will no longer be able to accept payments with meal vouchers via your mobile payment solution. However, this does not affect the acceptance of payments with meal voucher cards via a payment terminal.

Finally, in 2026, the Payconiq name will also disappear and be replaced. On a technical level, nothing will change. It is only the marketing materials that will look different. Over time, the design of your QR code and the name of the Payconiq GO app will also change – although the QR code itself will remain unchanged.  

While Payconiq is set to disappear as an integrated solution, it will still be possible to receive mobile payments via an integrated cash register, online, on invoices, via an app or within a closed top-up payment system.  

By the end of this year, the Payconiq product will transition to Bancontact and Wero payment solutions. In concrete terms, Payconiq payments will be replaced by Bancontact and Wero payments using the existing QR code. Customers can continue paying as they did before by using their Payconiq by Bancontact or banking app.  

While this will involve a few technical changes, our top priority is to minimize any impact on merchants, thereby ensuring the smooth continuation of their activities.  

What changes can my customers and I expect?

Generally speaking, a small adjustment will need to be made to your payment system (changing the end-point of the API). How exactly to do this is clearly described on the new developer portal that has already been shared with you and your integrator.

Work with a third party (integrator) for your Payconiq integration? 

Your integrator will make the necessary adjustments to your system. We have already provided them with all the necessary instructions. Please also contact your integrator directly to ensure that this adjustment goes as smoothly as possible. You can also contact them if you have any specific questions about this transition.

Are you personally responsible for the integration of the Payconiq API into your payment solution? Are you an integrator? 

You have already received specific information from us via email, including the link to the updated developer portal. If you have not received this communication, please contact devsupport@payconiq.be.

Although you can still accept mobile payments via your updated payment platform, payments with meal vouchers via a QR code will no longer be possible. Once your account has been transferred to the new payment system, you will no longer be able to accept payments with meal vouchers via your mobile payment solution. However, this does not affect the acceptance of payments with meal voucher cards via a payment terminal.