I get an error message when I want to sign my contract
If you get an error message when opening the signature link, this is often due to the format of the documents you uploaded while filling in the form.
Before completing the contract again, we recommend printing ALL your documents (even if they are already in PDF format) to PDF first This will remove all - often invisible - settings that prevent sharing your PDF document. Click HERE to find out how to print a document to PDF.
Afterwards, please ONLY use the newly created file to upload to the form.
Other FAQs
- Payconiq solution
- My Payconiq outgoings
- Managing my merchant account
- Payconiq solutions for merchants
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
-
About meal vouchers via Payconiq
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- How does a payment with meal vouchers via Payconiq work for your client?
- Can I also accept eco, gift or consumer cheques through Payconiq?
- How can I track my ‘combined’ meal vouchers and Payconiq transactions?
-
Operating fee
- As of when will the operating fee be in force?
- Does the operation fee still applies when no transactions were made?
- For who is this operating fee applicable?
- I have multiple Payconiq merchant accounts (MerchantIDs) for my business. How can I merge these accounts?
- I received an invoice for the operating fee but I do not agree with this. How can I get a refund?