Retrieve Merchant Portal log-in details
Go to the homepage of the Merchant Portal, click 'forgotten password' and enter the e-mail address that you provided when signing the Merchant Contract. You will then receive an e-mail with a link for resetting your password.
Forgotten your user name? Or didn't receive an e-mail?
You can retrieve your details via the request form.
Other FAQs
- Payconiq solution
- My Payconiq outgoings
- Managing my merchant account
- Payconiq solutions for merchants
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
- About meal vouchers via Payconiq
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Operating fee
- As of when will the operating fee be in force?
- Does the operation fee still applies when no transactions were made?
- For who is this operating fee applicable?
- I have multiple Payconiq merchant accounts (MerchantIDs) for my business. How can I merge these accounts?
- I received an invoice for the operating fee but I do not agree with this. How can I get a refund?