How does a payment with meal vouchers via Payconiq work for your client?

  1. You enter the total amount of the purchase and specify the maximum amount that can be paid with meal vouchers (only for Payconiq GO and Payconiq integrated solutions).
  2. Your customer scans the Payconiq QR code on your sticker or your smartphone with their Payconiq by Bancontact app.
  3. Your customer will receive an overview of the amount and payment methods. If meal vouchers are linked to their Payconiq by Bancontact app, they will automatically see Edenred, Monizze or Pluxee appear as a payment option.
  4. Regardless of whether your customer has sufficient balance on their meal vouchers, they can make the payment in the same scan. How?
    - If the client has sufficient balance on their meal vouchers and they only buy food or drinks, the client pays the full amount with meal vouchers.
    - If the meal voucher balance is lower than the amount to be paid, then the remaining amount will be paid using the bank account the customer has linked in the Payconiq by Bancontact app.

    Even when paying for products that cannot be paid for with meal vouchers, such as a bag, the split is automatically made for the customer in one scan.
  5. Your customer selects and confirms the payment split and done!

This feature is also available to your customers in KBC Mobile, CBC Mobile and KBC Brussels.

Other FAQs