Launch after signing a Merchant Contract
After signing the contract and uploading all of the necessary documents, all of the details will be loaded into our Payconiq system and our teams conduct a customer investigation or Customer Due Diligence, abbreviated to 'CDD'. You'll find more information about what this is and why we do it here.
Once all of this has been completed, you will receive a message from us in your mailbox, together with a step-by-step plan for activating your Payconiq connection and conducting an initial test payment in your own business.
That way you'll immediately see how fast, secure and easy Payconiq is!
Other FAQs
- Payconiq solution
- My Payconiq outgoings
- Managing my merchant account
- Payconiq solutions for merchants
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
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About meal vouchers via Payconiq
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- How does a payment with meal vouchers via Payconiq work for your client?
- Can I also accept eco, gift or consumer cheques through Payconiq?
- How can I track my ‘combined’ meal vouchers and Payconiq transactions?
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Operating fee
- As of when will the operating fee be in force?
- Does the operation fee still applies when no transactions were made?
- For who is this operating fee applicable?
- I have multiple Payconiq merchant accounts (MerchantIDs) for my business. How can I merge these accounts?
- I received an invoice for the operating fee but I do not agree with this. How can I get a refund?