Request a new QR code sticker
You will normally receive your welcome package with sticker via Bpost within 10 working days after you received your “welcome to Payconiq” email.
We ship this package to merchants who have requested the following services:
- QR code on sticker solution
- QR code on a cash register screen
- QR code on a receipt
Did you choose a different service? Then you will receive a welcome email, but no welcome package.
If you are waiting for your welcome package for your “QR code on sticker solution”, you can now get started with your digital QR code in your merchant portal. Print it and hang it in a visible place near the cash register so that your customers can easily scan it.
If you have not received a welcome package after 10 working days, please let us know here. An employee will contact you shortly.
Other FAQs
- Payconiq solution
- My Payconiq outgoings
- Managing my merchant account
- Payconiq solutions for merchants
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
-
About meal vouchers via Payconiq
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- How does a payment with meal vouchers via Payconiq work for your client?
- Can I also accept eco, gift or consumer cheques through Payconiq?
- How can I track my ‘combined’ meal vouchers and Payconiq transactions?
-
Operating fee
- As of when will the operating fee be in force?
- Does the operation fee still applies when no transactions were made?
- For who is this operating fee applicable?
- I have multiple Payconiq merchant accounts (MerchantIDs) for my business. How can I merge these accounts?
- I received an invoice for the operating fee but I do not agree with this. How can I get a refund?