What roles exist in the Merchant Portal?
With the new Merchant Portal, you can easily grant additional individuals access to your merchant account. You can assign each user one of three different roles:
- Administrator: has full, unlimited access to the merchant portal and is considered the representative of the merchant account. All actions performed by an administrator are binding (e.g. creating products, IBAN updates, etc.).
- Operational user: has access to the transaction list, transaction overview and QR codes. He/she also has access to the Support team and the inbox.
- Financial user: has the same access as an operational user, with additional access to invoices and credit notes.
Other FAQs
- Payconiq solution
- My Payconiq payouts
- Managing my merchant account
- Payconiq solutions for merchants
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
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About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- Meal voucher payments are missing from my payment statement.
- Can I also accept eco, gift or consumer cheques through Payconiq?
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Operating fee
- Who does the operating fee apply to?
- What is included in the yearly invoiced operating fee of 18 €?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- Does the operation fee still apply when no transaction has been made?
- Is VAT included in the annual operating fee invoice of € 18?
- Payconiq GO