Why do I need to update my business information in the Payconiq merchant portal?
As a financial institution, Payconiq must comply with specific regulations. Therefore, we are obliged to keep the information in our customer base up to date.
If your business information is incorrect or documents are missing for your business, we ask you to update. Changes could include an adjustment in the board membership, a new IBAN number, or a change in the type of activity of your business.
Other FAQs
- Payconiq solution
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My Payconiq payouts
- Can I still find the name of the payer via grouped payment?
- When will a payment from a customer appear in my bank account?
- I have a question about my transactions. Where can I find more information?
- Which payments are bundled into a grouped payment?
- Can I have an integration with my accounting system or other administrative systems via grouped payments?
- Managing my merchant account
- Payconiq solutions for merchants
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
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About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- Meal voucher payments are missing from my payment statement.
- Can I also accept eco, gift or consumer cheques through Payconiq?
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Operating fee
- What is included in the yearly invoiced operating fee of 18 €?
- Who does the operating fee apply to?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- Is VAT included in the annual operating fee invoice of € 18?
- Does the operation fee still apply when no transaction has been made?
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