What if I, as the Payconiq Merchant, disagree with the operating fee?
Merchants who do not agree with the operational fee can terminate their merchant agreement at any time free of charge.
To terminate a merchant agreement, merchants are requested to fill out the contact form.
Once the merchant agreement has been terminated, it will no longer be possible to receive payments via Payconiq.
Other FAQs
- Payconiq solution
-
My Payconiq payouts
- When will a payment from a customer appear in my bank account?
- I have a question about my transactions. Where can I find more information?
- Can I still find the name of the payer via grouped payment?
- Which payments are bundled into a grouped payment?
- Can I have an integration with my accounting system or other administrative systems via grouped payments?
- Managing my merchant account
- Payconiq solutions for merchants
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
-
About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- How can you activate or ask payments with meal vouchers via Payconiq?
- Can I also accept eco, gift or consumer cheques through Payconiq?
- Meal voucher payments are missing from my payment statement.
-
Operating fee
- What is included in the yearly invoiced operating fee of 18 €?
- Who does the operating fee apply to?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- Is VAT included in the annual operating fee invoice of € 18?
- Does the operation fee still apply when no transaction has been made?
- Payconiq GO