UBO and identity cards
To prevent money laundering and the financing of terrorism, under European and Belgian laws and regulations, Bancontact Payconiq Company is obliged to check the identity of all users of the Payconiq payment service - including all companies that offer Payconiq as a means of payment. These checks are part of the Customer Due Diligence (CDD) investigation. For these checks to be carried out in line with all statutory requirements, we also need the identity documents of all the ultimate beneficiaries in your business.
All personal data and documents relating to you and your (co-)business owners are processed and stored securely.
You will find more information about this legislation and the obligations of financial institutions such as Bancontact Payconiq Company on the Federal Public Service Economy website.
Other FAQs
- Payconiq solution
- My Payconiq payouts
- Managing my merchant account
- Payconiq solutions for merchants
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
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About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- Can I also accept eco, gift or consumer cheques through Payconiq?
- Meal voucher payments are missing from my payment statement.
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Operating fee
- What is included in the yearly invoiced operating fee of 18 €?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- Does the operation fee still apply when no transaction has been made?
- Who does the operating fee apply to?
- Is VAT included in the annual operating fee invoice of € 18?
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