Just short of balance on your meal vouchers? The days of two separate payments are over! With the Payconiq by Bancontact app, you pay in one go with Edenred Meal and Payconiq.

What is the Payconiq by Bancontact app?

With the Payconiq by Bancontact app, you can make mobile payments anywhere you see a Bancontact or Payconiq QR code. You add your Bancontact card and bank account to the app and then you can easily pay with your smartphone.

It is also possible to link Edenred Meal to the app. That way, you can always easily pay with your meal vouchers on your mobile. Easy!

Moreover, with the Payconiq by Bancontact app, you pay for your entire purchase in one scan. Whether you have enough balance on your meal vouchers or not, you pay with both Edenred Meal and Payconiq in one go. No more 2 separate payments!

What is the Payconiq by Bancontact app?

How do I add Edenred Meal to the app?

You can do this in two ways:

  • Go to Services from the app's home screen, tap 'Meal vouchers’ and follow the instructions to add your Edenred card. 
  • Or go to the Menu in the top left corner of the app, tap 'Payment methods' and follow the instructions to add your Edenred card.

Don't forget to link your bank account to the Payconiq by Bancontact app before adding your Edenred meal vouchers. This is already possible with almost all Belgian banks. Check here for which banks this is possible today.

How do I add Edenred Meal to the app?

How do I make a mobile payment with Edenred Meal and Payconiq?

01

Scan the Payconiq QR code at your merchant. If it allows payments with Edenred Meal and with Payconiq, a meal voucher payment is automatically suggested.

How do I make a mobile payment with Edenred Meal and Payconiq?
02

Confirm or enter the amount you need to pay.

How do I make a mobile payment with Edenred Meal and Payconiq?
03

You get a practical overview of your available Ticket Restaurant balance and how you can pay for your purchase:

Do you have sufficient balance to pay for your purchase in full with Edenred Meal? Then you can pay for your entire purchase with your meal vouchers. Can't pay your purchase in full with Edenred Meal? Then the remaining amount will be paid via Payconiq using your linked bank account. Tip: Choose whether to pay with your meal vouchers. To do so, tick or untick the meal vouchers feature in the payment overview.

How do I make a mobile payment with Edenred Meal and Payconiq?
04

Confirm your payment. And there you go; you’ve paid with both Edenred Meal and Payconiq in one single scan.

How do I make a mobile payment with Edenred Meal and Payconiq?
How do I make a mobile payment with Edenred Meal and Payconiq?

At which merchants can I pay mobile with Edenred Meal and Payconiq?

This ‘combined’ payment is initially available at smaller retailers, such as bakeries or lunch bars, which accept Edenred Meal through Payconiq.

At large retailers such as supermarkets, it is currently not yet possible to pay with meal vouchers via Payconiq.

Do you sometimes wonder how to use your Edenred meal vouchers? Surf to the Iloveticketrestaurant blog for lots of ideas and tips!

Are you a merchant?

Do you have any questions?

Why can’t I add my meal voucher card?

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Private / Services / Meal vouchers

My bank does not yet allow me to link my bank account in the app, can I still add my meal voucher card?

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Private / Services / Meal vouchers

I get an error message when linking my meal vouchers account, what can I do?

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Private / Services / Meal vouchers

I get an error message when linking my meal vouchers account, what can I do?

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Private / Services / Meal vouchers

How can I pay with meal vouchers in the Payconiq by Bancontact app?

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Private / Services / Meal vouchers

How can I add my meal voucher card in the app?

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Private / Services / Meal vouchers

Where can I pay mobile with my meal vouchers?

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Private / Services / Meal vouchers

Can I add multiple meal voucher cards in the app?

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Private / Services / Meal vouchers

Can I add the meal voucher card from a friend/family member?

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Private / Services / Meal vouchers

How can I delete my meal voucher card from the app?

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Private / Services / Meal vouchers

How can I see my meal voucher balance?

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Private / Services / Meal vouchers

How can I choose to pay with my meal vouchers?

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Private / Services / Meal vouchers

The amount shown in the app for my meal voucher balance is not correct, what can I do?

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Private / Services / Meal vouchers

Why do I have to relink my meal voucher card in the app?

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Private / Services / Meal vouchers

My payment fails when I want to pay with my meal vouchers, what can I do?

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Private / Services / Meal vouchers

I have sufficient balance on my meal vouchers, but the payment was declined, what now?

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Private / Services / Meal vouchers

My payment was declined but I have been debited on my meal vouchers, what can I do?

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Private / Services / Meal vouchers

I don’t have enough balance on my meal vouchers to pay, can I complete the payment with my bank account?

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Private / Services / Meal vouchers

I don’t want meal vouchers to be the pre-selected payment method. I want to choose this manually at every payment.

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Private / Services / Meal vouchers