Just short of balance on your Monizze meal vouchers? Gone are the days of two separate payments! With the Payconiq by Bancontact app, you pay in one go with your Monizze meal vouchers and Payconiq.

What is the Payconiq by Bancontact app?

With the Payconiq by Bancontact app, you can make mobile payments anywhere you see a Bancontact or Payconiq QR code. You add your Bancontact card and bank account to the app and then you can easily pay with your smartphone.

It is also possible to link your Monizze meal vouchers to the app. That way, you can always easily pay with your meal vouchers on your mobile. Easy!

Moreover, with the Payconiq by Bancontact app, you pay for your entire purchase in one scan. Whether you have enough balance on your Monizze card or not, you pay with both your meal vouchers and Payconiq in one go. Gone are the days of two separate payments!

What is the Payconiq by Bancontact app?

How to add my Monizze meal vouchers to the app?

You can do this in two ways:

  • Go to Services from the app's home screen, tap on 'Meal vouchers’ and follow the instructions to add your Monizze card. 
  • Or go to the Menu in the top left corner of the app, tap on 'Payment methods' and follow the instructions to add your Monizze card.

Don't forget to link your bank account to the Payconiq by Bancontact app before adding your Monizze meal vouchers. This is already possible with almost all Belgian banks. Check here for which banks this is possible today.

How to add my Monizze meal vouchers to the app?

How to make mobile payments with my Monizze meal vouchers and Payconiq?

01

Scan the Payconiq QR code at your merchant. If it allows payments with Monizze in the Payconiq by Bancontact app, a meal voucher payment is automatically suggested.

How to make mobile payments with my Monizze meal vouchers and Payconiq?
02

Confirm or enter the amount you need to pay.

How to make mobile payments with my Monizze meal vouchers and Payconiq?
03

You get a practical overview of your available Monizze meal vouchers balance and how you can pay for your purchase:

Do you have sufficient balance to pay for your purchase in full with your meal vouchers? Then you can pay for your entire purchase with your vouchers. Can't pay your purchase in full with your meal vouchers? Then the remaining amount will be paid via Payconiq using your linked bank account. Tip: Choose whether to pay with your Monizze meal vouchers. To do so, tick or untick the meal vouchers feature in the payment overview.

How to make mobile payments with my Monizze meal vouchers and Payconiq?
04

Confirm your payment. And there you go: you’ve paid with both your Monizze meal vouchers and Payconiq in one single scan.

How to make mobile payments with my Monizze meal vouchers and Payconiq?
How to make mobile payments with my Monizze meal vouchers and Payconiq?

In which shops can I make mobile payments with Monizze and Payconiq?

This ‘combined’ payment is initially available at smaller retailers, such as bakeries or lunch bars, which accept Monizze meal vouchers through Payconiq.

At large retailers such as supermarkets, it is currently not yet possible to pay with meal vouchers via Payconiq.

In which shops can I make mobile payments with Monizze and Payconiq?

Are you a merchant?

Do you have any questions?

Why can’t I add my meal voucher card?

tags
Private / Services / Meal vouchers

My bank does not yet allow me to link my bank account in the app, can I still add my meal voucher card?

tags
Private / Services / Meal vouchers

I get an error message when linking my meal vouchers account, what can I do?

tags
Private / Services / Meal vouchers

I get an error message when linking my meal vouchers account, what can I do?

tags
Private / Services / Meal vouchers

How can I pay with meal vouchers in the Payconiq by Bancontact app?

tags
Private / Services / Meal vouchers

How can I add my meal voucher card in the app?

tags
Private / Services / Meal vouchers

Where can I pay mobile with my meal vouchers?

tags
Private / Services / Meal vouchers

Can I add multiple meal voucher cards in the app?

tags
Private / Services / Meal vouchers

Can I add the meal voucher card from a friend/family member?

tags
Private / Services / Meal vouchers

How can I delete my meal voucher card from the app?

tags
Private / Services / Meal vouchers

How can I see my meal voucher balance?

tags
Private / Services / Meal vouchers

How can I choose to pay with my meal vouchers?

tags
Private / Services / Meal vouchers

The amount shown in the app for my meal voucher balance is not correct, what can I do?

tags
Private / Services / Meal vouchers

Why do I have to relink my meal voucher card in the app?

tags
Private / Services / Meal vouchers

My payment fails when I want to pay with my meal vouchers, what can I do?

tags
Private / Services / Meal vouchers

I have sufficient balance on my meal vouchers, but the payment was declined, what now?

tags
Private / Services / Meal vouchers

My payment was declined but I have been debited on my meal vouchers, what can I do?

tags
Private / Services / Meal vouchers

I don’t have enough balance on my meal vouchers to pay, can I complete the payment with my bank account?

tags
Private / Services / Meal vouchers

I don’t want meal vouchers to be the pre-selected payment method. I want to choose this manually at every payment.

tags
Private / Services / Meal vouchers