Add your Monizze meal vouchers to your Payconiq by Bancontact app and easily make mobile payments at your local Payconiq merchant. This way, you won't need your physical Monizze card anymore!  

What is Payconiq by Bancontact?

With the Payconiq by Bancontact app, you can make mobile payments anywhere you see a Bancontact or Payconiq QR code. You add your Bancontact card and bank account to the app and then you can easily pay with your smartphone. 

It is also possible to link your Monizze meal vouchers to the app. This way, you don't need to have your physical Monizze card to pay with your meal vouchers. Easy!  

What is Payconiq by Bancontact?

How to add my Monizze meal vouchers to the app?

You can do this in two ways:  

  • Go to Services from the app's home screen, tap on 'Meal vouchers’ and follow the instructions to add your Monizze card.   
  • Or go to the Menu in the top left corner of the app, tap on 'Payment methods' and follow the instructions to add your Monizze card. 

Don't forget to link your bank account to the Payconiq by Bancontact app before adding your Monizze meal vouchers. Check here for which banks this is possible today. 

How to add my Monizze meal vouchers to the app?

How to make mobile payments with my Monizze meal vouchers?

01

Scan the Payconiq QR code on the sticker at your local merchant's store.

How to make mobile payments with my Monizze meal vouchers?
02

If you have any balance available on your meal vouchers and the merchant offers meal vouchers through Payconiq, this payment option will appear in your app.

How to make mobile payments with my Monizze meal vouchers?
03

Enter the amount you need to pay.

How to make mobile payments with my Monizze meal vouchers?
04

Confirm your payment with the same PIN you use to make other mobile payments with the Payconiq by Bancontact app.

How to make mobile payments with my Monizze meal vouchers?
How to make mobile payments with my Monizze meal vouchers?

Is the amount you need to pay higher than the balance on your Monizze meal vouchers?
For example: you have to pay € 10 but you only have € 4 available on your meal vouchers account?   

Then you have 2 options:  

  1. Pay in 2 sessions: enter the maximum amount available on your Monizze meal vouchers account (e.g. € 4). After completing the payment, scan the Payconiq QR code again to pay the remaining € 6 with your linked bank account. 
  2. Pay the total amount in 1 session: change the payment method to your linked bank account and pay € 10.

In which shops can I make mobile payments with Monizze?

You can make mobile payments at local Payconiq merchants that offer Payconiq on a QR code sticker and accept payments with Monizze through Payconiq.  

It is not yet possible to use this feature at large retailers such as supermarkets or at merchants who offer Payconiq via their payment terminal or cash register.

In which shops can I make mobile payments with Monizze?

Are you a merchant?

Do you have any questions?

Why can’t I add my meal voucher card ?

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Private / Services / Meal vouchers

My bank is not in the list to link my bank account, what can I do to add my meal voucher card?

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Private / Services / Meal vouchers

My password is not correct for my meal voucher account, what can I do?

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Private / Services / Meal vouchers

I can’t link my meal voucher account and I am receiving an error message, what can I do?

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Private / Services / Meal vouchers

How can I pay with meal vouchers in the Payconiq by Bancontact app?

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Private / Services / Meal vouchers

How can I add my meal voucher card in the app?

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Private / Services / Meal vouchers

Where can I pay mobile with my meal vouchers?

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Private / Services / Meal vouchers

Can I add multiple meal voucher cards in the app?

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Private / Services / Meal vouchers

Can I add the meal voucher card from a friend/family member?

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Private / Services / Meal vouchers

How can I delete my meal voucher card from the app?

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Private / Services / Meal vouchers

How can I see my meal voucherbalance?

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Private / Services / Meal vouchers

How can I choose to pay with my meal vouchers?

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Private / Services / Meal vouchers

The balance info of my meal vouchers is not available in my app, what can I do?

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Private / Services / Meal vouchers

Why do I have to relink my meal voucher card in the app?

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Private / Services / Meal vouchers

My payment failed when I wanted to pay with my meal vouchers, what can I do?

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Private / Services / Meal vouchers

I have sufficient balance on my meal vouchers, but the payment was declined, what can I do?

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Private / Services / Meal vouchers

My payment was declined but I have been debited on my meal vouchers, what can I do?

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Private / Services / Meal vouchers

I don’t have enough balance on my meal vouchers to pay, can I complete with a payment with my bank account?

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Private / Services / Meal vouchers

I don’t want meal vouchers to be the pre-selected payment method. I want to choose this manually at every payment.

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Private / Services / Meal vouchers