I am experiencing issues exporting my transaction history.

There are currently a few known issues with the transaction export: the export is sometimes empty, does not always arrive at your email address, or displays the dates in the MM/DD/YYYY format. We are aware of this situation and are doing our best to resolve it as quickly as possible.

When you export your transaction history, it can take up to 30 minutes before you receive it by email. If you have not received the email after 30 minutes, please wait an additional 20 minutes before contacting our Support team. If you urgently require the transaction history, please contact our Support team via info@payconiq.be.