It’s hard to imagine what it was like before to pay without a smartphone, isn’t it? And you’re not alone. The past 12 months 4.9 million Belgians made use of their Payconiq by Bancontact app (or a banking app offering the Bancontact and/or Payconiq payment methods). Which is a serious increase compared to 2019.
In total, Belgians took out their smartphones 125 million times to make mobile payments with the Payconiq by Bancontact app (or a banking app offering the Bancontact and/or Payconiq payment methods), an increase of 88% compared with 2019.
And on Black Friday, the figures of the app really went through the roof: the now-familiar ‘beep beep beep’ sound was heard almost 240,000 times on that single day. On Black Friday the average amount per transaction was also higher than normal, at 60 euro, whereas it was 46 euro for the rest of the year.
The coronavirus crisis has seen e-commerce rise very sharply - along with online payments. That may come as no surprise, but what’s amazing is that in December 2020, 68% of all online payments were made with a smartphone (instead of a card-reader). In December 2019, that percentage was still only 58%.