I haven't received the automated invitation email to the Merchant Portal.

If you have not received the automated invitation email, there are a few possible reasons:

• Incorrect email address: the email address stored in our systems may not be the correct one.
• Spam/Junk folder: our email may have been filtered into your spam or junk mail folder.
• Email blocking: your email server or security settings might be blocking our message.

What should I do?

1. Please check your spam or junk folder thoroughly.
2. If you find nothing, please contact our support team directly via email at info@payconiq.be so we can verify the address and assist you further.