Where can I find my MerchantID?
You can find your customer number or Merchant ID on your invoice or in the Merchant Portal.
Do you already have access to the new Merchant Portal?
Go to merchant-portal.bancontact.net and click on "Merchant account" in the menu. You will immediately see your Merchant ID here.
Do you still have access to the old Merchant Portal?
Go to portal.payconiq.com and click on "Customer Service" in the menu. Your Merchant ID is at the top of the page.
Other FAQs
- Payconiq solution
- My Payconiq payouts
- Managing my merchant account
- Payconiq solutions for merchants
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
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About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- How can you activate or ask payments with meal vouchers via Payconiq?
- Can I also accept eco, gift or consumer cheques through Payconiq?
- Meal voucher payments are missing from my payment statement.
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Operating fee
- What is included in the yearly invoiced operating fee of 18 €?
- Who does the operating fee apply to?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- Is VAT included in the annual operating fee invoice of € 18?
- Does the operation fee still apply when no transaction has been made?
- Payconiq GO