What is a CDD investigation and why do I need to provide/update my details?

To prevent money laundering and the financing of terrorism, Payconiq is obliged by law to check the identity of all users. When you sign a Payconiq contract, we also ask you to send us a whole range of documents. These documents are used for identification and verification purposes (relating to your business and the person signing the contract). This customer investigation is also called CDD or Customer Due Diligence.
All personal data and documents relating to you and your (co-)business owners will be processed and stored securely. You will find more information about this legislation and the obligations of financial institutions such as Payconiq on the Federal Public Service Economy website.