What information does Payconiq need from me and why?
When completing a Payconiq Merchant Contract, we may ask you to provide the following details:
- Your company details (corporate name and address, company number, the bank account number into which your payments are to be deposited, etc.).
- The details of a contact person. This person will be the first point of contact for all communication that your business or organisation will receive in relation to Payconiq.
- Details of all Ultimate Beneficiary Owners and all individuals who are authorised legally to represent your company or organisation (full name, home address, date and place of birth)
- Specific documents, such as proof of identity, company structures, etc.
These details will be used to conduct a customer investigation or Customer Due Diligence (CDD). In the context of the money laundering legislation and as a provider of payment services, Payconiq is obliged to know who is using the payment service.
You will find more information about this legislation and the obligations of financial institutions such as Payconiq on the Federal Public Service Economy website.
Other FAQs
- Payconiq solution
- My Payconiq outgoings
- Managing my merchant account
- Payconiq solutions for merchants
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
- About meal vouchers via Payconiq
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Operating fee
- As of when will the operating fee be in force?
- Does the operation fee still applies when no transactions were made?
- For who is this operating fee applicable?
- I have multiple Payconiq merchant accounts (MerchantIDs) for my business. How can I merge these accounts?
- I received an invoice for the operating fee but I do not agree with this. How can I get a refund?