Request Merchant Portal password If you have forgotten your password for the Merchant Portal, follow these steps: Still no access? Fill in the request form and we will organise access for you as quickly as possible. I want to ask a question to customer service Other FAQs Payconiq solution How Payconiq works Receiving Payconiq payments App for merchants Integrating Payconiq into the payment system Managing transactions My Payconiq outgoings Identify Payconiq transactions in your statements Grouped outgoings Identify Payconiq payments in CODA When does the payment from a customer reach my bank account? Can I find my customer's name on my account statements? Managing my merchant account Edit invoicing details Add my business to the list of merchants Ending a Merchant Agreement Obligation to keep company data up-to-date Where can I find my MerchantID? Payconiq solutions for merchants Overview of Payconiq Payment Solutions Add my business to the list of merchants Integrating Payconiq into the payment system Managing transactions My customer has brought a purchase back. How can I refund my customer? Request a Merchant contract Receiving Payconiq payments Request a Merchant contract Information regarding the API key Issues uploading identity card The CDD investigation: what and why Get going with the Merchant Portal Overview of my incoming payments Download transaction report Managing transactions Request Merchant Portal password Retrieve Merchant Portal log-in details My Payconiq invoice How will I be invoiced? Request a copy of the Payconiq transaction invoice About meal vouchers via Payconiq Activate Payconiq meal voucher payments Payconiq meal voucher payments How meal vouchers with Payconiq work for customers Activate Payconiq meal voucher payments Benefits of meal vouchers via Payconiq Operating fee As of when will the operating fee be in force? Does the operation fee still applies when no transactions were made? For who is this operating fee applicable? I have multiple Payconiq merchant accounts (MerchantIDs) for my business. How can I merge these accounts? I received an invoice for the operating fee but I do not agree with this. How can I get a refund?