I don’t have enough balance on my meal vouchers to pay, can I complete with a payment with my bank account?

Yes. Is the amount you need to pay at the shop higher than the balance on your meal vouchers? For example you need to pay 10€ but you only have 4€ available on your meal vouchers account? 
In this case, you have 2 options:

  1. Pay the total amount in 1 session: change payment method to your linked bank account and pay 10€. 
  2. Pay in 2 sessions: enter the maximum amount available on your meal voucher balance (eg. 4€). After completing the payment you will have to scan the Payconiq QR code again to pay the remaining 6€.